March 30

Today I spent time with the Help Desk reviewing my Luminis script to see if it will work the way I had planned. I realized there are some slight changes that need to be made, including the addition of an escalation procedure should the problem remain unsolved by the help desk tech. Now, if they are unable to solve the problem, they can direct the end user to the web management site which contains and email form. This e-mail will be directed to Curt Price who does most of the support for Luminis issues.

On a side note, I read an article today about the Korean government cutting off online gaming for kids. Every night, kids must choose a window (12-6, 1-7, or 2-8) that their online gaming will be restricted. This is because they are worried about kids staying up all night playing games and not getting any sleep. I don't game as much as I used to, but I know if I was playing one of the 19 games that are being restricted ( the 19 games represent 79% of all online games played by Koreans) I would be very upset.