February 23

Another quiet day at ITS. Mike asked a few questions about how things are coming along, hopefully all the project scopes will be approved by the end of class today. He planned on having Azhar and myself move some monitors and PCs around on carts but time slipped away from us and we did not get to it before the end of the shift.

I have been assigned two issues to investigate and write phone scripts for. The first involves setting up your SIUE webmail through an email client, and the second involves publishing web pages in Luminis. I was able to set up the e-mail rather easily, so now all I need is to write out a phone script. Luminis has a delay after your first publish something, a few seconds to 15 minutes, which may result in some of the phone calls that support receives about changes not showing up. I plan to research Luminis more however before beginning on that script.